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Fingbox Delivery Update

Update: This article was written during the launch of our Network Security Toolkit, Fingbox. Fingbox is now successfully launched and is being used by 30,000 people worldwide. Join the Fing community today!

We wanted to give you better visibility on when you’ll be receiving your Fingbox.

Edits: This timeline was last updated on 31 July 2017.

Fingbox Delivery Timeline

Back on track

We’ve made huge progress on the resolution of the problem we encountered in some of our initial product deliveries. This entailed the modification of one of the six plastic components of the case and the reassembly of the units we had already produced, hence the 5-week delay on our initial estimates. We are happy to report that despite all adversities we are back on track and assembly has finally restarted.

Updated Delivery Schedule

Barring any other unforeseen events, the schedule from here is as follows:

US

11 August – US boxes ready to leave from Taiwan

  • Air shipping (2-6 days)
  • Customs clearance (1-10 days)
  • Transfer to our shipping partner and delivery (5-9 days)

Expected delivery: end of August

EU

21 August – EU boxes ready to leave from Taiwan

  • Air shipping (2-6 days)
  • Customs clearance (1-10 days)
  • Transfer to our shipping partner and delivery (16-21 days)

Expected delivery: mid-September

Canada

21 August – Canadian boxes ready to leave from Taiwan

  • Air shipping (2-6 days)
  • Customs clearance (10-15 days)
  • Transfer to our shipping partner and delivery (16-21 days)

Expected delivery: late September

Rest of World (RoW)

23 August – RoW boxes ready to be shipped to customers

  • Transfer to our shipping partner and delivery (5-15 days)

Expected delivery: beginning of September

Should you have any further questions regarding the delivery please contact us on hello@fing.io

Around the water cooler: other news about Fingbox

  • Facebook Group: To stay continuously updated daily about Fingbox, please join our Facebook Group.
  • Other channels: As not everyone has Facebook, we’ll also be launching a Reddit channel once Fingboxes have started shipping to all backers. (Stay tuned)
  • Support: We’ve also started building out our support section including articles, videos, and FAQs in preparation for Fingboxes being shipped.
  • Release Notes: We’ve started a Release Notes changelog for Fingbox which will document the updates which are released to the product.

Thanks again for your support and we look forward to bringing Fingbox to you very soon.

Questions? For any specific questions regarding this information please email us on hello@fing.io and one of our team members will help you as soon as they can.

Carlo, Marco and the Fing Team

Violet Chepil
Violet Chepil
Head of Marketing at Fing